Shipping Policy
Effective Date: 07/09/2022
Website: www.oldschoolsandton.co.za
Email: oldschoolclothinghelp@gmail.com
1. Overview
Thank you for shopping with Old School Sandton. We are committed to providing fast, reliable, and affordable delivery throughout South Africa. This Shipping Policy explains our delivery options, timeframes, and processes.
2. Delivery Options & Timeframes
Next-Day Doorstep Delivery – R59.00
We offer next business day delivery to most major cities and surrounding areas at a flat rate of R59.00.
Orders must be placed before 1PM for next-day shipping eligibility.
Standard Doorstep Delivery (2–3 Days) – FREE
We offer free 2–3 business day delivery across South Africa.
Delivery may take an extra day for outlying or remote areas.
3. Order Processing Times
-
Orders are processed Monday to Friday, excluding public holidays.
-
Orders placed after 1PM will be processed the next business day.
-
Once your order is packed and dispatched, you will receive a tracking number via email.
4. Delivery Areas
We deliver nationwide within South Africa.
Remote or rural areas may require additional delivery time.
5. Tracking Your Order
Once your order ships, you will receive an email containing your tracking information and a link to monitor your parcel until it reaches your doorstep.
6. Delays
While we always aim for fast delivery, delays can occasionally occur due to:
-
Weather conditions
-
Courier backlogs
-
Incorrect shipping information
-
Public holidays or peak seasons
If your order is delayed, you can contact us at oldschoolclothinghelp@gmail.com for assistance.
7. Incorrect Address / Failed Delivery
If the address provided is incorrect or incomplete, the courier may return the parcel. In such cases:
-
You will be contacted to confirm the correct address.
-
A re-delivery fee may apply depending on the courier.
8. Contact Us
For any questions regarding shipping or your order status, please email us at:
📩 oldschoolclothinghelp@gmail.com